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Our History
MBCM is known for providing professional and reliable strata management solutions in your local community
for over 25 years. Specialising in the professional management of residential, commercial and industrial Owners Corporations, we are committed to providing our clients with industry leading service and expertise at the best value in town.
With over 45 franchises spanning across Victoria, there's an MBCM franchise office conveniently located and operating in your area. This means you deal personally with the local Owner/Manager looking after your property. Each office has an established network of tradespeople and contractors all operating locally enabling prompt attention to all repairs and maintenance.
MBCM is the only brand in Strata Management that thinks globally and acts locally. The marriage between the best systems and imparting these at a local community level, through motivated and passionate franchise owners, is truly unique. It's this unique quality that ensures we develop and maintain strong relationships with each of our Owners Corporations and the reason for our enduring success since 1987.
MBCM Mission
We act on behalf of local strata corporations to ensure their common property is well-maintained and protected. To this end, we guide the decision making process and we manage common property projects so as to improve the value of our client's properties.
MBCM Vision
To be recognised as Australia's leading strata management brand operating at a local community level through motivated and passionate franchisees.
MBCM Values
• We take great pride in serving each and every one of our stakeholders. In all situations, being genuinely empathetic is what defines us.
• We demonstrate our community spirit by building local relationships based upon respect, trust and support.
• We are passionate about being the best at what we do. Our people set the standard for service and professionalism in our industry.
• We learn through our experiences and are continuously looking for ways to improve and innovate our service offering.
• Our clients trust us to do what's best for their investments. We are guided by our ethics and our client's interest in everything we do.
Why choose MBCM for your strata management needs?
• We are the Melbourne market leader
• We have been operating successfully since 1989
• We operate over 45 franchises employing 200 dedicated people
• We have 40,000 loyal clients and growing
• We are an SCA Founding member
• We are experienced in working with developers, finance companies, conveyancers, owners and everyone else involved in the strata management industry.
• All of our franchisees are specialist OC managers
• We develop best-practices which become the industry norm
• Our processes are fully compliant with industry and legislative guidelines
• Our systems are innovative, responsive and accessible to all members at their convenience.
• We are transparent - everything is declared up-front with no hidden or extra charges
What sets MBCM apart from the rest?
• We are local and community focused
• We provide exceptional service
• We possess vast experience & knowledge
• We behave in a transparent manner in all our dealings
• We build and maintain relationships
• We inform and educate the industry
What services we offer:
• Professional management of Owners Corporations including:
• All accounting matters relating to the Owners Corporation
• Maintaining all records and correspondence on behalf of the Owners Corporation
• A range of payment options for levies including DEFT and BPay
• All documentation and organisation of Owners Corporation meetings
• Arrangement of insurance and processing of claims and property valuations
• Maintenance and repairs as instructed by the Owners Corporation as well as a 24 hour emergency service
• Keeping up to date with relevant legislation and regulations
Who we service:
• Investors
• Owner Occupiers
• Developers
• Real Estate agents
• Other Alliance partners such as conveyancers, solicitors
• Property Brokers
• Rental agents
• Property consultants
• Builders
• Insurance providers
• Lawyers
• Conveyancers
• Surveyors
• Retirement Villages
• Hotels / Serviced Apartments
• Other Commercial Owners Corporations
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